Good CPA, PLLC

operating as 1800CPA.com

Terms of Service

Last Updated: April 2026

Please read these Terms of Service (“Terms”) carefully before using the website located at http://www.1800cpa.com or engaging any services provided by Good CPA, PLLC, operating as 1800CPA.com (“Good CPA,” “we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.

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We encourage you to read these Terms and our Privacy Policy carefully. We reserve the right to modify these Terms at any time. For material changes, we will notify you by email. By continuing to use our services following any change, you confirm your acceptance of the updated Terms.

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If you have any questions about these Terms, please contact us at:

• Email: info@1800CPA.com
• Phone: 704-389-0065
• Website: http://www.1800cpa.com

SERVICES PROVIDED

Good CPA, PLLC is a solo CPA practice offering the following professional services:

• Tax preparation and planning for individuals and businesses
• Bookkeeping and financial record maintenance
• Business consulting and advisory services

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All services are subject to a separate engagement letter or service agreement, which will govern the specific scope, fees, and deliverables for each engagement. These Terms apply broadly to your use of our website and services; the engagement letter governs the specific professional relationship.

NOT LEGAL OR INVESTMENT ADVICE

The information provided on our website is for general informational purposes only and does not constitute legal, investment, or financial planning advice. While Good CPA, PLLC provides licensed CPA services, nothing on this website creates a client relationship or constitutes professional advice until a formal engagement letter has been executed. Always consult with a qualified professional before making significant financial or legal decisions.

CLIENT RESPONSIBILITIES

As a client, you agree to:

• Provide complete, accurate, and timely information required to perform the services
• Notify us promptly of any changes in your financial situation, business structure, or other relevant circumstances
• Review all completed work product (including tax returns) carefully before signing or filing
• Pay all agreed-upon fees in a timely manner as outlined in your engagement letter
• Respond to our requests for information or documents within a reasonable timeframe

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Good CPA, PLLC is not responsible for errors, delays, penalties, or additional tax liabilities resulting from inaccurate, incomplete, or untimely information provided by the client.

FEES AND PAYMENT

Service fees are outlined in the applicable engagement letter or service agreement. Unless otherwise agreed in writing:

• Payment is due upon completion of services or as specified in your engagement letter
• We reserve the right to withhold delivery of completed work product until payment is received in full
• Late payments may be subject to a service charge as specified in your engagement letter
• Payments are processed through Financial Cents, our secure payment platform

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If you have questions about fees or payment, please contact us at info@1800CPA.com or 704-389-0065.

CONFIDENTIALITY

Good CPA, PLLC maintains strict confidentiality of all client information in accordance with the AICPA Code of Professional Conduct and applicable North Carolina CPA licensing regulations. Your information will not be disclosed to third parties except as described in our Privacy Policy, as required by law, or with your explicit written authorization (such as a Form 2848 Power of Attorney authorizing us to represent you before the IRS).

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Good CPA, PLLC’s total liability for any claim arising out of or related to our services shall not exceed the total fees paid by you for the specific service giving rise to the claim. We are not liable for any indirect, incidental, consequential, or punitive damages.

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Good CPA, PLLC is not responsible for penalties, interest, or additional taxes resulting from information you provided that was inaccurate, incomplete, or untimely, or from changes in tax law occurring after the completion of your return or engagement.

IRS AUDITS AND TAX AUTHORITY EXAMINATIONS

In the event your return is selected for examination or audit by the IRS or any state taxing authority, Good CPA, PLLC will assist you in responding to such inquiries to the extent permitted by our engagement. Audit representation and assistance services may be subject to additional fees as outlined in your engagement letter or a separate agreement.

INTELLECTUAL PROPERTY

All content on http://www.1800cpa.com — including text, graphics, logos, branding, and design — is the property of Good CPA, PLLC and is protected by applicable intellectual property and copyright laws. You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.

ACCEPTABLE WEBSITE USE

By using our website, you agree not to:

• Use our website for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorized access to any portion of the website or its related systems or networks
• Transmit any harmful, offensive, fraudulent, or disruptive content through our website or contact forms
• Use automated tools, bots, or scrapers to collect information from our website without permission

TEXT MESSAGING

Good CPA, PLLC may communicate with you via text or SMS message for service-related purposes (such as appointment reminders, document requests, and deadline notices). Text messages will only be sent to clients who have explicitly opted in to receive them.

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Message and data rates may apply. To stop receiving text messages at any time, reply STOP to any message or contact us at info@1800CPA.com. Text messaging originator opt-in data and consent will not be shared with any third parties.

TERMINATION OF SERVICES

Either party may terminate the professional relationship at any time with reasonable written notice. Upon termination:

• You are entitled to receive copies of your documents and completed work product for which payment has been received
• Good CPA, PLLC reserves the right to retain copies of your records as required by professional standards and applicable law
• Any outstanding fees for services rendered up to the date of termination remain due and payable

GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in North Carolina.

CHANGES TO THESE TERMS

Good CPA, PLLC reserves the right to update these Terms at any time. Material changes will be communicated via email to the address associated with your account. All changes will be reflected by updating the ‘Last Updated’ date at the top of this document. Continued use of our services following any changes constitutes your acceptance of the updated Terms.

CONTACT US

If you have any questions or concerns about these Terms of Service, please contact us:

• Email: info@1800CPA.com
• Phone: 704-389-0065
• Website: http://www.1800cpa.com

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Good CPA, PLLC — Licensed CPA Practice | North Carolina